Service support

Build a quality brand, create quality service

Build a quality brand, create quality service. In fierce market competition, we must always, in everything and everywhere, put customers at the center, always keep customers in mind, and strive to shift from "providing products that meet customer needs" to "providing products that meet or even exceed customer expectations." Truly embody the company's purpose and philosophy of "customer first." Exchange our "sincerity, enthusiasm, and honesty" for users' "satisfaction, comfort, and peace of mind." Our service goal is "no complaints about product quality, no customer service grievances," and our service standards are "enthusiastic, thoughtful, timely, and effective." We achieve this through standardized marketing management systems, sound customer service regulations, and systematic service processes.

 

01 Service goal

We respect customers, understand customers, and continuously provide services that exceed customer expectations to reassure customers. We firmly believe that our 1% error is a loss to customers, so we always strive to do better. All employees understand that an important measure of our success is the degree to which we satisfy customers.

 

02 Service standards

In fierce market competition, we must always, in everything and everywhere, put customers at the center, always keep customers in mind, and strive to shift from "providing products that meet customer needs" to "providing products that meet or even exceed customer expectations." Truly embody the company's purpose and philosophy of "customer first." Exchange our "sincerity, enthusiasm, and honesty" for users' "satisfaction, comfort, and peace of mind."